Privacy Policy
1. Introduction

Your privacy is important to me. This Privacy Policy explains how I collect, use, store, and protect your personal information when you use my website or services.

By using this website and my services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information I Collect

I may collect the following personal information when you contact me, submit enquiries, list a property, or use my services:

Full name
Phone number
Email address
Property information
Identification documents
Payslips and bank statements
Employment information
Work permits or passports where applicable
Any additional information voluntarily provided by you

3. How Your Information Is Used

Your information may be used to:

Assist with property rentals and sales
Conduct tenant vetting and screening
Communicate with landlords, tenants, buyers, and sellers
Prepare lease agreements and related documentation
Arrange property viewings
Improve my services and website experience
Comply with legal and regulatory requirements

4. Tenant Vetting Information

As part of my rental procurement services, tenant applications may require:

ITC and credit checks
Identity verification
Employment verification
Payslip and bank statement reviews
Reference checks

All information submitted for vetting purposes is handled professionally and kept confidential.

5. Information Protection

I take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.

Your personal information will not be sold or shared with third parties unless:

It is necessary to provide my services
Required by law
You have given consent

6. Cookies & Website Usage

This website may use cookies and analytics tools to improve website functionality and user experience.

Cookies help monitor website traffic and understand how visitors interact with the website. You may disable cookies through your browser settings if preferred.

7. Third-Party Websites

My website may contain links to third-party websites such as property portals or social media platforms. I am not responsible for the privacy practices or content of those external websites.

8. Your Rights

You have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information where legally applicable
Withdraw consent for communication at any time

9. Changes To This Privacy Policy

I reserve the right to update or modify this Privacy Policy at any time without prior notice. Any updates will be published on this page.

10. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact me:

Desiree van der Merwe
Midrand, South Africa
Email: desiree@mandated.co.za
Phone: 071 248 5487