Terms and Conditions

By accessing or using my website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using my services.

1. Introduction

I provide property rental procurement, tenant vetting, and property sales assistance services across South Africa.

By using this website, you confirm that you accept these Terms and Conditions and agree to comply with them.

2. Services Provided

I offer services including but not limited to:

Property rental procurement
Tenant vetting and screening
Property sales assistance
Buyer pre-qualification assistance
Property marketing and advertising
Lease agreement assistance

All services are subject to availability and may be updated or modified without notice.

3. Client Responsibilities

Clients agree to:

Provide accurate and truthful information
Supply all required documentation when requested
Ensure that any property listed is legally owned or authorised for listing
Cooperate during the rental or sales process

I am not responsible for delays caused by incomplete or incorrect information provided by clients.

4. Tenant Vetting

For rental services, I may conduct tenant screening procedures including:

Credit checks
Employment verification
Identity verification
Reference checks

While I aim to secure reliable tenants, I cannot guarantee tenant behaviour, payment performance, or future conduct after placement.

5. Property Sales

For property sales services:

Buyers may be required to provide proof of affordability or pre-approval before viewings
Property transactions remain subject to agreements between buyers, sellers, attorneys, and financial institutions

I do not guarantee the sale of any property within a specific timeframe.

6. Fees and Payments

Certain services may be offered at no cost to landlords, depending on the agreement in place. Any applicable commissions, fees, or charges will be discussed and agreed upon before services commence.

7. Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorised access to the website
Copy or reproduce website content without permission
Upload harmful software or malicious content

I reserve the right to restrict or terminate access to users who violate these terms.

8. Intellectual Property

All website content including logos, text, graphics, branding, and images are my property unless otherwise stated.

You may not reproduce, distribute, or use website content without written permission.

9. Limitation of Liability

I will not be held liable for:

Any loss or damages resulting from the use of my website or services
Tenant or buyer conduct
Delays caused by third parties
Technical website interruptions or errors

All services are provided in good faith and on a best-effort basis.

10. Privacy

Your use of this website is also governed by my Privacy Policy. By using my services, you consent to the collection and use of your information as outlined in the Privacy Policy.

11. Third-Party Websites

My website may contain links to external websites such as property portals or social media platforms. I am not responsible for the content or practices of those websites.

12. Changes to Terms and Conditions

I reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes are published constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact me:

Desiree van der Merwe
Midrand, South Africa
Email: desiree@mandated.co.za
Phone: 071 248 5487